We are one of the top-rated collection agencies in South Africa, and have all the necessary licenses to recover debts from corporate organisations, small and medium businesses, and individuals across South Africa.
DEBT COLLECTION
MC Van Dyk & Associates offers experienced and certified commercial collection services (on a contingency basis) focused on rapid recovery. The unique approach and strategy used by our trained debt collection staff is proven to produce faster repayments.
We offer the lowest possible collection rates both nationwide and internationally. Our fees represent only a portion of the recovered debt. If we don’t collect, the client doesn’t pay. No debtor location is too near or too far for our services. We expertly utilise all resources available to trace, engage and hold accountable our clients’ debtors.
No debtor-location is ever too near or too far and we commit to utilizing all resources available in the recovery of the outstanding debt.
We offer the lowest possible collection rates both nationwide and internationally. Our fees encompass a mere portion of the recovered debt for our efforts.
The unique approach and strategy used by our trained debt collection staff produces quicker payment results from debtors.
INTERNATIONAL COLLECTION
We take on the task of collecting payments from debtors located abroad, which may otherwise have been an impossible challenge for our clients. Though legislation varies from country to country, our experience and strategies give us a firm footing for effective collection. From time to time, we work with trusted international partners in our collection efforts.
Should legal action be required, we will refer the case to our global network of law firms with whom we have service level agreements. Litigation initiated through this network is charged at a discounted rate. We hand over a comprehensive file to the relevant attorney, ensuring that they have a good grasp of the case and thus speeding up the litigation process.
CREDIT REPORTS
We provide credit reports at a frequency required by our clients and determined by their company-specific needs. These reports are presented to and discussed with our clients to ensure that they have a thorough understanding of what has transpired on the file.
AFTER-CARE SERVICE
When a matter is activated, our monthly report is given and in the event that there are multiple files, our account managers will have a one one-on-one discussion and work through the matter at hand, should client request such a meeting.
TRACINGS
Our investigation and tracing arm boasts a high success rate in locating absconding debtors. We utilise all means available to establish contact with the debtor within the first 24 hours of receiving the instruction.
However, should we be unable to establish contact with the debtor, the client is contacted without delay for approval of a formal trace of the debtor. We forward all the necessary documentation to the client via e-mail for their signature and mandate. Upon receiving the mandate, our agents will immediately proceed with local and/or international tracing. We work on a no-trace-no-fee basis. Should we be unable to trace the debtor, no fee will be payable to us.
Our fee structure in respect of formal traces: R350.00 (excl. VAT).
LITIGATION
Should we be unsuccessful in our attempt to establish contact with the debtor and/or be unable to reach agreement with the debtor or client regarding the repayment of the outstanding debt, the matter will be referred to an affiliated attorney. The attorney will pursue the matter through legal channels. However, we always aim to collect through non-legal channels first and legal action will only be recommended after all other means have been exhausted.