Increase Your Cash Flow
In order to increase your cash flow and minimize bad debt, we exhibit resources, skills and sophisticated systems combined with swift enforcement procedures, with no outlay to our clients.
Regular Communication
We believe in regular communication with our clients and through our unsurpassed commitment to service excellence, we build lasting relationships with our clients.
Experts in Negotiation
As experts in negotiation, our commercial debt collectors appreciate the fact that customers are not always in a position to pay the full capital amount immediately.
85% Success Rate
As a result of our commitment, effective service and personal involvement with every case, whether large or small, we pride ourselves in a 85% success rate.
WHO WE ARE
MC Van Dyk & Associates was founded in 1996 and has since gone from strength to strength in establishing a well-organized and solid company whereby we offer superior and personal service to our clients in the collection of their debts, both from large scale institutions as well as small businesses and individuals who are personally liable for business debt as a result of them signing personal surety/or not on behalf of a business.
We believe that a straightforward, professional, though compassionate, approach to debt collection produces far better debt recovery results than the traditional pugnacious tactics. Persuasive communication and a voice of reason usually produce far better probabilities of success where a debt seems hopeless or destined for lengthy litigation. In determining the real reason for non-payment of your account, our skilled debt collectors are able to apply their intuition and approach the debtor in the most efficient manner, which in turn, will ensure the recovery of your money.
WHO WE ARE
MC Van Dyk & Associates was founded in 1996 and has since gone from strength to strength in establishing a well-organized and solid company whereby we offer superior and personal service to our clients in the collection of their debts, both from large scale institutions as well as from small businesses and individuals who are personally liable for business debt as a result of them signing personal surety on behalf of a business.
We believe that a straightforward, professional, though compassionate, approach to debt collection produces far better debt recovery results than the traditional pugnacious tactics. Persuasive communication and a voice of reason usually produce far better probabilities of success where a debt seems hopeless or destined for lengthy litigation. In determining the real reason for non-payment of your account, our skilled debt collectors are able to apply their intuition and approach the debtor in the most efficient manner, which in turn, will ensure the recovery of your money.
Debt Collection
- We offer the lowest possible collection rates both nationwide and internationally. Our fees encompass a mere portion of the recovered debt for our efforts.
- The unique approach and strategy used by our trained debt collection staff produces quicker payment results from debtors.
- No debtor-location is ever too near or too far and we commit to utilizing all resources available in the recovery of the outstanding debt.
Credit Report
Agreement is reached between M C Van Dyk & Associates and our client in regard to the frequency of credit reports being made available, which time-frame is built around our client’s company-specific needs. These reports are presented and discussed to ensure a thorough understanding of what has transpired on the file.
Litigation
Should we be unsuccessful in our attempt to establish contact with the debtor and/or be unable to reach agreement in regard to the re-payment of the outstanding debt, the matter will be referred to an affiliated attorney, who will proceed to litigate the matter on a legal platform. However, our aim is to collect without the necessity of legal action in the first place and legal action is only recommended once we have utilized every means to collect.
Tracings
Our debt collectors utilize all means available to them in an attempt to establish contact with the debtor within the first 24 hours from receiving the instruction. However, should they be unable to establish contact with the debtor, you will be contacted without delay and should you be amenable to us conducting a formal trace on the debtor, the necessary documentation will be forwarded to you via e-mail for your signature and mandate, whereafter our in-house tracing agents will immediately proceed to trace the debtor, whether nationwide or internationally.
The Collection Process
The case is submitted to the agency for collection.