DEBT COLLECTION :

• We offer the lowest possible collection rates both nationwide and internationally. Our fees encompass a mere portion of the recovered debt for our efforts.
• The unique approach and strategy used by our trained debt collection staff produces quicker payment results from debtors.
• No debtor-location is ever too near or too far and we commit to utilizing all resources available in the recovery of the outstanding debt.

NATIONWIDE COLLECTION

We are one of the top rates, reputable collection agencies in South Africa, and have all the necessary licenses to enable us to collect from businesses all over South Africa.

INTERNATIONAL COLLECTION

• At M C Van Dyk & Associates, our aim is to take the worry out of collecting from debtors located abroad.
• Although the laws are different and variations of the law will differ from country to country, our collection strategy and experience still gives our firm a good and solid footing for success.
• Our offices have achieved great success as we have international clients that we utilize in the collection of outstanding money in countries abroad. However, this would be subject to the language barrier being crossed and we find that English covers 90% of our clients’ debtors situated abroad. We are therefore in a position to address them on a level which they are able to relate to and understand.
• We have Service Level Agreements in place with a global network of law firms and the benefit for our clients include the following :
• All litigation matters are at a discounted rate;
• A good indication can be given to a client whether or not we would be successful to proceed by following the legal route, as we have worked the file and understand it’s potential, as there is nothing worse than throwing good money after bad.
• Our offices will hand the file over to the relevant attorney with all our work already done and they will have a good grasp and concept of information and this will speed up the litigation process.

CREDIT REPORTS

Agreement is reached between M C Van Dyk & Associates and our client in regard to the frequency of credit reports being made available, which time-frame is built around our client’s company-specific needs. These reports are presented and discussed to ensure a thorough understanding of what has transpired on the file.

TRACINGS

M C Van Dyk & Associates tracing and investigation services boast a high success rate in the provision of a speedy and cost effective manner in the location of absconding customers and support debt collection.

Our consumer debt collectors utilize all means available to them in an attempt to establish contact with the debtor within the first 24 hours from receiving the instruction. However, should they be unable to establish contact with the debtor, you will be contacted without delay and should you be amenable to us conducting a formal trace on the debtor, the necessary documentation will be forwarded to you via e-mail for your signature and mandate, whereafter our in-house tracing agents will immediately proceed to trace the debtor, whether nationwide or internationally.

We work on a ‘no trace, no fee’ basis, which means that, should we be unable to trace the debtor, no fee will be payable to us.
Our fee structure in respect of formal traces:
R350.00 (Excluding VAT)

LITIGATION

Should we be unsuccessful in our attempt to establish contact with the debtor and/or be unable to reach agreement in regard to the re-payment of the outstanding debt, the matter will be referred to an affiliated attorney, who will proceed to litigate the matter on a legal platform. However, our aim is to collect without the necessity of legal action in the first place and legal action is only recommended once we have utilized every means to collect.